Ultimate POS guide for restaurants


Owner holding a digital tablet while standing in a cafe reading the restaurant POS guide.

If you are in the restaurant industry, you understand how difficult it can be to run a successful restaurant. Restaurateurs face numerous challenges, including retaining staff, the cost of food, marketing, high overhead costs, and processing payments. The failure rate in the industry is exceptionally high, which is why restaurant professionals need to be aware of opportunities that can help their businesses thrive

Choosing the best restaurant POS system is crucial. Restauranteurs need to take into account current needs while anticipating future growth. A good system will help your restaurant prosper. Nowadays, POS systems aren’t just about processing orders and printing receipts; they are comprehensive business-management systems that streamline your operations.

Luckily, Sekure Payment Experts has you covered with a POS system guide created to demystify restaurant payment processing and help you make an informed business decision. Whether you are opening a new restaurant for the first time or you are a restaurant industry vet, this guide provides you with best practices and the latest POS technologies and features.

Finding the right POS system to meet your needs can be a daunting undertaking. There are so many POS providers to choose from and so much to consider. When you start your search, here are six crucial factors to keep in mind: 

Waiter takes orders tableside with a POS system in a restaurant.

Ease of use

The fundamental purpose of your POS systems is to take payments. A top-class system is only as good as its ease of use. When selecting your system, consider if the device is easy to use. Take training staff members into account. Be sure to choose a system with excellent user ability that won’t negatively impact customer interaction or impede staff output. 


As an owner, you’ll often need to forecast the future of your restaurant. With some luck and good business savvy, one restaurant can become two or three. Picking a POS system that inherently has the ability to expand your system is vital. You want a system that will incorporate functionalities, including loyalty programs and gift cards.

Customer experience

Every stage of the visitor experience is essential. The last thing you want as a restaurant is for your diners to enjoy a delicious meal but need help making a payment. You want to ensure the client’s payment experience is seamless. Provide them with the best payment processing by having options like mobile payments via tablets or contactless payment. 

POS features that are specific to you 

There is no such thing as one-size-fits-all when it comes to your POS system. Your needs should be anticipated and addressed. Depending on the need, your merchant system may require various features. For example, the ideal solution for a dine-in restaurant would typically have features like seating software, inventory tracking, and the ability to add order notes. Some key POS features to keep in mind for your business include: 

Table layout

For full-service restaurants, the ability to quickly find open tables for seating goes a long way in creating a positive customer experience. Pick a merchant service that facilitates custom table layouts. Some systems will also track data like the distance between tables, spending per table, and occupancy time.

Payment processing customer service agent wearing a telephone headset.


The tab feature allows you to create a new tab by entering a name. It also allows you to transfer tabs between tables which is a very handy feature.

Where Sekure comes in 

You don’t have to go it alone. Our team of Payment Experts is happy to help with all your restaurant POS solutions. You’ve got questions, and we have the answers. Sekure offers customizable POS machines for businesses, including online or tableside ordering and management software, and guarantees the best deal on restaurant payment systems. Plus, through our Rate Sekurity Guarantee™, you’re guaranteed to pay the lowest possible credit card processing rates.

And the best part is we don’t just offer solutions. We provide support. Our Payment Experts can spot your current hidden fees, help with your POS selection, explore options, and ensure you have a customized point-of-sale solution that is tailored to your business. We also support you with loyalty programs, training for your staff, and guest data.

Want to learn more about how Sekure can help your restaurant? Reach out to us with questions or concerns. We are here to tackle the toughest problems and save time and money. Contact us today!

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