POS System, Payment Terminal or Something in Between for Small Shops

You're a business owner, so let's assume you like to get paid. This article provides a brief overview of your traditional terminals and POS systems, outlines the pros and cons of each, and helps you decide which might be best suited to your business.

One isn’t necessarily better than the other, per se—it just depends on factors such as your business, expansion plans and desired functionalities. A multi-location restaurant won’t have the same requirements as a wellness clinic, for example.

Traditional payment terminals

These are your typical payment terminals—they are the tried-and-true machines that probably first come to mind when you think about a customer–merchant transaction. They have chip, magstripe and contactless readers, a number pad, and a receipt printer.

Although some have additional features beyond simply accepting payment, they lack many of the functionalities served up by POS systems, as discussed below. Some of the leading brands of payment terminals include Square, Verifone and Ingenico.

POS Systems

Contrary to traditional payment terminals, POS systems provide a much more comprehensive package for merchants and include software, hardware, and a card processor.

While most terminals simply accept payments and provide receipts, POS systems have features to help you analyze sales data, track inventory, connect with customers and manage employee permissions and schedules. There are hundreds of POS systems on the market, so you’ll need to do your research.

So, Which One is Right for my Business?

When considering your options, a lot depends on the nature, size, and structure of your business. Here are some things you’ll want to consider:

• Your industry: Are you in retail, hospitality, health and wellness, service, or something else entirely? Are you strictly online, in person, or omnichannel?
• Sales volume: A retail store will process many more transactions than a contractor, for example, while multi- and omnichannel merchants with several store locations will have greater needs in terms of inventory tracking.
• Long-term plans: Do you expect to grow your business? Are you planning to open another location? Are you wanting to incorporate e-commerce in your platform and accept online payments?
• Customer experience: Do you want your business loyalty program? Do you want to collect customer data so you can provide customized offers?

But Wait—There’s Another Option

There is a third hybrid option that might fit the bill, one that lands somewhere between a terminal and POS system. I’m talking about something like the PayAnywhere Smart Terminal. These sleek units have 4G and Wi-Fi connectivity, allowing you to accept payment at the counter, around the retail space, or on the road. On the software side, it accepts online payments and lets you toggle between various interfaces—such as a traditional terminal theme and a retail theme with customized items, stock management, and more.

Another reason you might want to consider a hybrid solution (the Smart Flex is another one worth checking out) is the ease of cleaning—something that is top of mind these days. Instead of buttons, these payment solutions have a glass surface, which makes cleaning and disinfecting hassle-free. So if you’re on the fence between a terminal and POS system, a smart terminal could be the way to go.

The Bottom Line

With all the options out there, choosing the right payment system for your business can be daunting. If you’re unsure about what’s best for your business—a traditional terminal, a POS system, or something in between—get in touch with us and we’ll help you find the right one for your business.